Managed Support and Maintenance
Ongoing support so your technology keeps working the way your business depends on it
Applications need ongoing care—security patches, bug fixes, dependency updates and feature enhancements. We provide managed support arrangements that give your team peace of mind and keep your software in good health.
Challenges we help you address
- Your internal team doesn't have capacity to maintain production applications alongside new development
- Issues are taking too long to resolve and affecting your team or customers
- Software is falling behind on security patches and dependency updates
- You have applications in production with no clear support arrangement
Business outcomes
- Reliable, responsive support for production applications
- Security patches and updates applied regularly without disruption
- A clear escalation path when issues arise
- Your internal team freed to focus on new development
Detailed capabilities
Typical solutions
An organisation moves a critical application to a managed support arrangement after launch
A company establishes monitoring and alerting so issues are detected before customers are impacted
A team transitions application maintenance to AvonaLabs so internal developers can focus on new features
How we deliver
We onboard by thoroughly understanding your applications and environments. We agree service-level expectations upfront, establish monitoring where it doesn't exist and maintain clear communication about what we are doing and why.
Frequently asked questions
Related services
Custom Software Development
Software designed around how your business actually works
Cloud and DevOps
Infrastructure that scales with your business and costs what it should
Quality Assurance and Cybersecurity
Build confidence in your software through rigorous testing and sensible security
Ready to discuss your Support needs?
Book a free consultation or send us a message to start the conversation.