Privacy Policy
Last reviewed: 2026
AvonaLabs ("we", "our", "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose and safeguard information about you when you visit our website or engage with our services.
What information we collect
We may collect personal information that you provide to us directly, including:
- Your name, email address, phone number and organisation name when you contact us or submit an enquiry form
- Information about your project or technology requirements that you share with us
- Communications you send to us via email or other channels
We may also collect certain information automatically when you visit our website, including browser type, pages viewed, time spent and referring URL. This is collected through standard web analytics tools.
How we use your information
We use the information we collect to:
- Respond to your enquiries and requests
- Provide, operate and improve our services
- Communicate with you about our services and relevant updates
- Comply with our legal obligations
We do not sell your personal information to third parties.
How we share your information
We may share your information with:
- Service providers who assist us in operating our website and delivering our services (such as email and hosting providers)
- Professional advisers where necessary (legal, accounting)
- Regulatory or government bodies where required by law
Cookies and analytics
Our website may use cookies and analytics tools to understand how visitors use the site. Analytics are only activated with your consent. You can control cookie settings through your browser.
PLACEHOLDER: Add details of specific analytics tools used (e.g. Google Analytics) and link to their privacy policy once configured.
Data retention
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is retained for a reasonable period to allow us to follow up and to maintain a record of our communications.
Your rights
Under the Australian Privacy Act 1988, you have the right to access, correct and, in certain circumstances, request deletion of your personal information held by us. To exercise these rights, contact us at the details below.
Security
We take reasonable measures to protect your personal information from unauthorised access, use or disclosure. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
Contact us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: hello@avonalabs.com
Phone: +61 2 0000 0000
PLACEHOLDER: This Privacy Policy is a starting point and should be reviewed by a qualified legal professional before publication to ensure it complies with the Australian Privacy Act 1988 and any other applicable regulations.